Your place to learn all things business & operations

Grab a coffee (or tea), get comfy, and stay awhile…

the upwell blog

Do you find yourself drowning in work as your business grows and unsure of how you’ll keep managing the struggle of success without burning out? Here are five tips to prevent that!

Setting goals is an important part of running a business and managing your personal life. One of the questions that often pops up is how to set and manage short term vs long term goals. This can be especially challenging for small business owners; the day-to-day of running a business can often feel overwhelming and leave no space for thinking much into the future.

A team of workers making working together on a project

As your business grows, so will your team and the cumulative workload. How can you empower your team to have responsibility and make decisions in their roles?

Kaitlyn of Upwell Strategies on computer

Everyone has goals for themselves, personal and professional. Business owners, however, have to create business goals in addition to their personal and professional goals. So what are business goals? What do they look like? How do you plan for them as a business owner? 

Kaitlyn of Upwell Strategies

Small businesses are almost always in a state of growth or a state of plateau, and it is important to be intentional about how you spend your money, but how do you decide where? And how much? And when?

The client offboarding process is a crucial part of customer experiences and can make all the difference between a returning customer or someone leaving you a bad Yelp review. So how can you make your client offboarding experience a great one?

I am an operations & systems strategist for impact-driven businesses looking to scale their business sustainably. The goal? For our clients to experience incredible clarity as we work towards their big vision for their business & its impact. 

If you are thinking “That’s exactly the support I need!”

Hey there! I’m Caitlyn, your biggest supporter in all things business and operations.

With guiding questions and tips for creating a successful strategy to grow your business!

Strategic Planning Workbook